The wife works with an older woman, who, at 65 years of age, finds it necessary to sign up w/the Social Security program for her eventual transition into retirement. She had last week off as vacation time, & took the opportunity to begin the process.
Upon arrival at the SS office, she found that all personnel on duty used English only as a second language. She couldn’t make out what the clerks were telling her due to heavy accents, nor could the clerks understand what our lady wanted.
She had to MAKE AN APPOINTMENT TO TALK WITH SOMEONE WHO COULD SPEAK ENGLISH in a United States Government office.
So now she has to go back for her appointment this week, inconvenienced by a government agency in place to serve the citizens, just because she had the misfortune of speaking the (present) language of this land.
Are there that many retiring Spanish speaking folks? Probably not.
Could it be that the SS office mainly serves folks who are on "disability"? Probably so.
Crap like this make me want to twist someone's head off...